客戶評價

Guest(Couple)

2026-01-01
The hotel is very clean and a lot of shops around the area. Breakfast is really good, plenty of variety to choose from. It's easy to go around town with Didi or taxi. Very handy location. Definitely will come back to this hotel again.

Guest(Solo traveler)

2026-01-01
The room is relatively new with a smart voice control system. It has a lovely view of Tianmen Mountain (though Tianmen Cave can’t be seen from the room). The hotel is situated within walking distance to the Tianmen Mountain Cableway Lower Station. There are many restaurants, eateries, shops and even a night food market around the hotel. Of special note is that the shower pressure is fantastic, and the free breakfast that comes with the stay has a fantastic spread.

Guest(Family)

2026-01-01
房間整潔乾凈, 前臺服務溫馨周到 , 幫助訂票預約 天門山 , 適合一家親子旅游, all good , thumbs up

Guest(Solo traveler)

2026-01-01
Everything is top-notch: brand new vibe, huge comfy rooms, great breakfast, and super close to Tianmen Mountain (walkable in 10 mins!). But honestly, the star was the gorgeous and incredibly patient front desk young lady — she dedicated a full half hour to patiently walk me through every must-see spot in Zhangjiajie and Tianmen Mountain, answering all my questions without any hurry. So beautiful, so sweet, and so helpful! Service like this is what makes a hotel unforgettable. Thank you! Strongly recommend — five stars all the way! ?? Feel free to pick one and add your personal touches (like your room type or dates). These will stand out positively while sounding genuine. Happy posting — hope you get that upgrade next time! ??

Guest(情侶)

2026-01-01
在這個酒店住了兩天。非常滿意。酒店有管家幫忙規劃景區的路線。預訂景區門票,每個工作人員都非常熱情,房間也非常的乾凈,舒適,設施一流,早餐的牛肉粉值得推薦,如果有去張家界的,推薦入住

Guest(Couple)

2025-12-01
Exceeded my expectations with this stay. Grand entrance with super helpful staff all around the hotel. Breakfast had many options to suit all diets. Very grand as well

Guest(Family)

2025-12-01
Well located, very clean and delicious breakfast. I would recommend it. To mention they have a very helful staff.

Guest(Traveling with friends)

2025-12-01
This was by far our favorite hotel out of the 3 hotels we stayed during our 1-week trip in China. The service provided by hotel staff were impeccable - they were very attentive, passed us ponchos on a rainy day / explained in detail on how to plan our trip to Tianmen mountain and the national park etc. View from our room was amazing as well, can see the cable cars going by. Alot of eateries nearby the hotel and the Zhangjiajie station was within a few minutes walk too. Super convenient to go up to the Tianmen mountain - 10 mins walk to the entrance poin

Guest(Solo traveler)

2025-12-01
The room was very clean and the staff really welcoming. Hope to get back soon to enjoy again the city and the hotel!

Guest(獨自旅游)

2025-12-01
管家小朱服務特別周到,入住前先主動聯系詢問是否有特殊需要,后又免費升級了山景房。最主要的還是能及時處理好顧客的應急需求:由于天門山大霧天氣,被迫提前下山,感謝小朱幫忙申請延遲退房,使得原本掃興的心情得到一絲安慰。酒店離天門山索道不遠,早餐品種也豐富,值得一住!